FAQ's
Q1. How long does it take to receive my order.
We typically ship orders within 5 days of artwork approval, with this said we understand that there can be times when you require your order sooner. Please just let us know if there is a deadline that you require your order to meet your deadline.
Q2. Where do we ship and how much does it cost?
We ship throughout North America and overseas. We have negotiated discounted shipping rates and are happy to pass those savings along to you. Please contact us for a shipping cost estimate.
Q3. Do we accept online payments?
At this time we do not accept online payments but we do accept all major credit cards. If you require a credit card authorization for please contact us and we will be glad to send one over.
Q4. What else does Express Badges offer?
Besides great custom name badges we also produce small signage ( up to 12 inches by 24 inches), Employee awards and recognition items as well as Plaques.
Q5. What format do you need my artwork in?
The higher the resolution the sharper your badges will look. If possible we prefer you send your logo in high resolution .pdf. Other file formats that we accept are .eps and .cdr. These file formats allow us the flexibility to change colors and resize your logo as required to make certain your brand matches. If you require a credit card authorization form.